Category Archives: Ethics

Yes, You Get What You Pay For

With independent educational consultants, as with most things in life, you get what you pay for!

If you were searching for an eye surgeon, would you go with the cheapest one you could find? Probably not. After all, these are your EYES!

You would likely ask for recommendations, research the professional background of the surgeon, find out how many surgeries he or she had performed, etc.

The same holds true for selecting an independent educational consultant or college planner.

Some private colleges can cost a family more than $250,000 over four years. In-state public colleges may be less expensive, but they may also not have the level of scholarships available and may not end up costing less than a private college who really wants your student.  For example, Loyola University Maryland offered one of my 2021 students a $30,000 scholarship, whereas the University of South Carolina-Columbia (a public school) only offered a third as much.

When you’re making a substantial investment in your student, you want to make sure you weigh all options and find the absolute best fit.

As a member of the Independent Educational Consultants Association, I have an extensive knowledge of colleges, can broaden your student’s potential choices, and provide vital help in weighing factors such as your student’s passions, costs, location, and curriculum.

Here’s an example:

One student I worked with was Gabe, an intelligent young man with learning differences.

He had been attending a music preparatory program at a respected college in his home town.  The college wanted him as an undergraduate student, and he wanted to go there to be close to home.  He was concerned about moving out of his comfort zone. However, his parents wanted him to think bigger and grow musically.  I showed him other music programs and explained that they didn’t need to be too far away.

 “He didn’t want a large school or to be too far from home, she helped direct him to the right program. He ended up at Catholic University of America.  It wasn’t his first choice, but when he did the first piano audition, they called him, and got him scholarships,” said his Mom.

How did that work out for him?

college decisions

“Gabe graduated last year and is doing his Masters in Piano Performance, also at CUA, so she (Dr. Klaar) really helped him make the best choice for him (perfect school size, location, great piano teachers…). He felt comfortable enough to not apply for any support and found his own way of studying and made it through college successfully (Cum Laude and Dean’s list seven semesters out of eight!)” Gabe’s Mom later reported.

Hearing that brought tears to my eyes.  That’s why I’m passionate about what I do. I understand the importance of taking the time to get to know students and their families well enough to create a college career path for each student’s unique goals and strengths.

I use a friendly but no-nonsense, no-excuses style to work with students to help make the college search, application and essay process a delightful adventure of self-discovery and growth. Along the way, I help students learn to make more informed decisions and to own the process.

That’s why students trust me, respect my knowledge and experience, and work hard to meet their assignments and deadlines.

That knowledge and experience is hard-earned; I belong to all the top College Consultant professional organizations, and was the third college consultant to be honored with the Prestigious Steven R. Antonoff Award for Professional Achievement by the Independent Educational Consultants Association.

Before you make the important decision to select an independent college consultant for your family, ask these questions:

  1. Do you guarantee admission to a school, one of my top choices, or a certain minimum dollar value in scholarships? (Do NOT trust any offer of guarantees.)
  2. How do you keep up with new trends, academic changes, and evolving campus cultures? How often do you get out and visit college, school, and program campuses and meet with admissions representatives? (The ONLY way to know about the best matches for you is to be out visiting schools regularly – post pandemic, of course.)
  3. Do you belong to any professional associations?  (The National Association for College Admission Counseling and the Higher Education Consultants Association along with the IECA are the primary associations for independent educational consultants with established and rigorous standards for membership.)
  4. Do you attend professional conferences or training workshops on a regular basis to keep up with regional and national trends and changes in the law? (This is a must!)
  5. Do you ever accept any form of compensation from a school, program, or company in exchange for placement or a referral? (They absolutely should not!)
  6. Are all fees involved stated in writing, up front, indicating exactly what services I will receive for those fees? (Absolutely mandatory.)
  7. Will you complete the application for admission, re-write my essays, or fill out the financial aid forms on my behalf? (No, they should NOT; it is essential that the student be in charge of the process and all materials should be a product of the student’s own, best work.)
  8. How long have you been in business as an independent educational consultant (IEC)?  (A long tenure with documented professional accomplishments buys you expertise.)

Four more important questions…

While anyone can hang out a shingle and claim to be an independent educational consultant or college counselor, it pays to go beyond price and ask the important questions.

If you’d like to learn more, contact me at [email protected] or call 1-803-487-9777.

Independent Educational Consultants Should be Licensed

No segment of our society is more appalled by the damage done to the reputation of the college admissions consulting field by recent scandals than those of us who have dedicated our professional lives to it. Independent Educational Consultants (IEC’S), also known as College Admissions Consultants, have had a shadow cast upon us by bad actors who have engaged in illegal conduct. Most college consultants are ethical, qualified experts upon whom students and families can rely for valuable service throughout the stressful and complex admissions process.

When the Varsity Blues scandal was reported a few months ago, we all saw an example of the worst that can happen in our profession. Federal indictments were issued against 53 individuals who participated in a scheme masterminded by an unethical consultant and abetted by his clients and a few college insiders. They gamed the system so that selective and highly selective institutions, from which the students might otherwise have been rejected, were defrauded into admitting them. Although such incidents are extremely rare, IEC’s have been in a defensive posture since the story broke.

Then, in July, just months after the news about Varsity Blues, ProPublica reported that another fraudulent scheme had been identified in Chicago. Parents, working with unethical IEC’s and other advisors, deluded public agencies and colleges in order to receive need-based scholarships to which they were not entitled. They accomplished this by assigning legal guardianship of their children late in high school to a relative or friend. “The new guardianship status then allowed the students to declare themselves financially independent of their families so they could qualify for federal, state and university aid.” according to the ProPublica article that broke the story.

There are two salient facts about higher education in 2019. First, admission to selective and College campushighly selective institutions is extremely competitive, with less than 15 percent of applicants being accepted at the best-known schools.  Second, tuition and fees are so high that they severely stress the budgets of many families who don’t qualify for need-based aid and cause many to go deeply into debt.

These conditions don’t come close to justifying the conduct noted above, but the temptation for unscrupulous college consultants and their clients to cut corners is obviously there. So, as a society, how can we avert a surge in such conduct in the future? The best answer to this question seems obvious. We should mandate the licensing of IEC’s!

Families need a standard to trust

Families need to trust in the integrity and expertise of IEC’s to guide them successfully through the maze of the admissions process. Parents will pay reasonable fees for guidance during this important transitional phase in their child’s education. They have a right to feel secure about the ethics and expertise of their chosen consultant.

Unfortunately, the status quo in the IEC field is that anyone, anywhere can set up a website, print business cards and brochures, and recruit clients for college admissions and admission-related services. It doesn’t matter if their credentials and experience are inappropriate. It only matters that they can convince prospective clients that they’re qualified.

Let’s put this in perspective. Below in Table A is a sample list of professions that require a license to be issued directly or indirectly by a public agency in order for individuals to offer their services to the public.

Table A: Professions Requiring a License in Order to Practice
(Sample List)

Medical Doctor           Building Contractor             Public Accountant
Registered Nurse       Cosmetologist                      Practical Nurse
Pharmacist                  Barbers                                 Physical Therapist
Attorney                       Electrician                            HVAC Mechanic
Dentist                         Plumbers                              Tractor-Trailer Driver
Teacher                       Clinical Psychologist            Real Estate Broker/Agent
Veterinarian                Paralegal                               Financial Advisor/Stockbroker
Land Surveyor            Medical Lab Technician      Hairdresser
Civil Engineer              Massage Therapist             Home Inspectors/Engineer
Manicurist                   Pipefitter/Steamfitter         Pharmacy Technician
Acupuncturist             Radiologic Technician         Occupational Therapist
School Bus Driver      Chiropractor                         Dental Hygienist/Assistant
Court Reporter           Private Detective                 Veterinary Technician

Professions requiring a license include some that you interact with frequently and others most people need only rarely, if ever. Whenever you may need them, you’re safe to assume that people in these professions are qualified by the fact that they’ve met the requirements to be licensed. According to a study conducted by The Brookings Institute, nearly 30 percent of people now working in the United States require a license in order to perform their jobs.

Look for professional memberships

Families are forced to use other means to assess the ethics and qualifications of an IEC in the absence of a license. Membership in one or more of the three largest professional associations is an important indicator. These are the National Association of College Admissions Counselors (NACAC), the Higher Education Consultants Association (HECA), and the Independent Educational Consultants Association (IECA). These associations are communities of scrupulous IEC professionals who have established ethical standards that members must practice. Details can be found here: NACAC, IECA, HECA.

Since membership in these associations is voluntary, and IECs can legally work without being part of any organization offering oversight, we reiterate that IEC’s should require a license. Since most IEC’s operate in multiple states through the Internet, a Federal agency, in consultation with the organizations listed above, is the most appropriate licensor. At the very least, state-by-state licensure would let consumers know that the individual has met certain criteria.

In a future post, we’ll outline the steps that can be taken by interested parties to promote a licensing requirement for IEC’s along the lines of the requirements for financial advisors.

Colleges and universities are reexamining their current admissions practices to remedy flaws that make them susceptible to fraud. Meanwhile, our focus at Klaar College Consulting is to make you, as parents and students, fully aware of the strict ethics of our approach to college admissions consulting services and our qualifications to help you succeed in accomplishing your educational goals.